Shipping policy

Shipping Policy

For Online Purchases via Uniden Australia

We aim to dispatch all orders within 1–2 business days. Delivery times will vary based on your location, with most Australian metro areas receiving their orders within 2–5 business days. Tracking information will be provided upon dispatch. We use reputable courier services to ensure safe and timely delivery.

Shipping fees are calculated at checkout based on your order weight and delivery destination. Free standard shipping may be offered on promotional occasions and for orders above a specific value threshold.

If your order has not arrived within 7 business days, please contact our customer support team at custservice@uniden.com.au with your order number.

For Purchases via Other Stockists

If you purchased your Uniden product through another authorised retailer or online stockist, shipping times and policies may vary according to their terms. Please refer to the respective retailer’s shipping policy or contact them directly for tracking and delivery support. Uniden cannot guarantee or be held responsible for delivery times managed by third-party resellers.

For warranty claims or support, regardless of purchase channel, please retain your proof of purchase and contact Uniden Support through our Help Centre.