At Uniden Australia, we take the security of our products, systems, and customers seriously. We are committed to maintaining the highest standards of security and encourage responsible disclosure of any potential vulnerabilities. We support the smart device products for up to 5 years. If you believe you have identified a security vulnerability in a Uniden product, service, or system, please report it to us so our security team can investigate and address the issue as quickly as possible.How to Report a Security IssueTo report a potential security vulnerability, please contact our Product Security Team with the relevant details.Email:uausrand@uniden.jpWhen submitting a report, please include the following information where possible:

• Product name and model number
• Firmware or software version (if applicable)
• Description of the vulnerability
• Steps required to reproduce the issue
• Any supporting material (screenshots, logs, proof-of-concept code)
• Your contact details so our team can follow up if required

Providing clear and detailed information will help our team investigate the issue efficiently.What Happens After You Report an IssueOnce a vulnerability report is received:

1. Acknowledgement – We will acknowledge receipt of your report.
2. Assessment – Our security team will review and validate the vulnerability.
3. Investigation & Resolution – If confirmed, we will work to resolve the issue through updates, patches, or mitigation strategies.
4. Status Updates – We will keep you informed on the progress of the investigation and resolution where appropriate.

Responsible DisclosureWe ask that any potential vulnerabilities be reported to Uniden Australia privately and not disclosed publicly until we have had a reasonable opportunity to investigate and resolve the issue.We appreciate the efforts of security researchers and members of the community who help improve the security of our products.Customer SupportIf you require product support unrelated to security vulnerabilities, please visit ourCustomer Support section or contact our support team.